DELIVERY :
Deliveries are possible under certain conditions:
– You will find delivery times on each product page (if you wish to pick up or have it delivered the next day, you must place your order the day before by 2:00 PM)
– Please note that the delivery price is fixed based on the delivery address.
– It will be possible to choose a time slot for delivery, and a message will be sent to you the day before to confirm.
– Please note that some of our items are not available for delivery due to their fragility, so you will need to pick them up in person (items concerned will be indicated on their product pages).
SHIPPING POLICY :
– Deliveries are possible from Sunday to Thursday from 10 am to 5 pm and on Friday from 10 am to 3 pm. Please contact us the day before holidays.
– A mobile phone number will be required for delivery requests.
Delivery areas include :
_ Tel Aviv center and south
_ Tel Aviv north
_ Ramat Gan
_ Givatayim
_ Holon
_ Bat Yam
_ Rishon LeTsiyon
_ Herzliya
_ Azor
_ Or Yehuda
_ Kiryat Ono
_ Petach Tikva
_ Ramat Hasharon
_ Bnei Brak
If your destination is not listed above, please contact us, we may find a solution.
– No returns/refunds will be possible once the order has been collected/delivered. Unless under exceptional circumstances, in which case, you must notify us within 2 days of receiving the order.
– All deliveries will be made by scooter unless specifically requested otherwise, in which case, it will be made by car.
– Change of delivery date/time is possible if you contact us in advance; otherwise, it will depend on our availability.
– If you receive a damaged order or if an item is missing, please contact us promptly, and we will do our best to address your request.
– We ask you to check orders collected by courier or in person as we will not be responsible for damages.
– If you wish to send macarons as a gift, you will need to provide us with information such as the recipient’s mobile phone number, detailed address (apartment, floor, etc.), and contact details. If you would like to include a personal message with the order, please let us know when placing the order.
