FREQUENTLY ASKED QUESTIONS (FAQs)

ABOUT MACARONS

  • What ingredients are they made of ?

Macarons are made from almond flour, sugar, icing sugar, and egg whites.

  • Do they contain flour ?

No, they do not contain flour.

  • Are macarons Parve ?

The macaron shells are all Parve, however, the ganaches are either Parve or Halavi.

  • How should macarons be stored ?

When macarons are filled (with ganache), they should be stored in the refrigerator (between 2 and 4 days depending on the flavors chosen). If you wish to keep them longer (between 1 and 2 weeks), you can place them in the freezer. In both cases, they should be in an airtight plastic box (Tupperware).

  • Is it dangerous to consume them after the 4 days of storage have passed ?

No, there is no health risk, only the texture of the shells may become softer or crunchier, and the ganaches may lose flavor.

  • Are macarons gluten-free ?

All shells are gluten-free, and most of our flavors are too. Only certain flavors contain gluten (we indicate this under each relevant macaron).

  • Are they kosher ?

Yes, all the ingredients we use in manufacturing are Kosher Teoudat, however, we do not have a certificate.

  • Are macarons vegan ?

Unfortunately, no, we will let you know when that is the case.

 

ABOUT ORDERS 

  • How do I place an order ?

You can place an order on our website or via WhatsApp messages at 054-3246460.

  • How far in advance should I order ?

For a box or tower of macarons, 1 to 2 days in advance is sufficient.

For a cake, since they are customizable, it is essential to pre-order them 3 to 4 days in advance (1 week for a themed cake).

If you are hosting an event and the quantities are significant or personalized, we ask you to contact us via WhatsApp at least 1 to 2 weeks in advance.

For a wedding or bar mitzvah, you must inform us at least 1 month in advance.

  • Can I order for the same day ?

This is possible only to order a box of macarons (7, 14, or 28) and if you order in the morning to be delivered or picked up in the afternoon of the same day.

  • Can I order from abroad to give as a gift ?

Yes, it is possible to order from another country to give to someone in Israel. For this, you need to check that we accept your payment (if not, a bank transfer is possible), provide us with all the information about the person you want to give it to (name, mandatory mobile phone number, address, etc.), and you can attach a small birthday or other message.

HOW TO COLLECT MY ORDER ?

  • Do you offer delivery ?

Yes, deliveries are possible. They are made by scooter and for some cases by car. The rates vary depending on the delivery location and are at your expense (everything is indicated in the DELIVERY section).

  • Can I come to pick up my order in person ?

Yes, you have the option to pick up your order directly at our home, on Asirey Tsiyon Street in Tel Aviv, from Sunday to Friday, from 10 am to 7 pm (6 pm on Fridays).

  • On which days/hours are deliveries made ?

Deliveries are made from Sunday to Thursday, from 10 am to 5 pm, and for car deliveries (by appointment only and under certain conditions), on Mondays and Thursdays. Please contact us in such cases.

  • Are deliveries recommended for macarons ?

For boxes, towers, and small cakes, there are no issues (We are not responsible for damages). However, for towers of more than 50 macarons, large boxes (more than 40 macarons), and large cakes, we recommend picking them up in person and ideally by car. (We indicate delivery recommendations in the product description).

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